General terms and conditions / Algemene voorwaarden
BRAVE Play B.V. (or: BRAVE)
Burgemeester Stramanweg 101
1101 AA AMSTERDAM
Chamber of Commerce / KVK no.: 81860099
BTW no.: NL.8622.471.96.B01
BRAVE can be contacted via mail: email@example.com
ONLINE SALES AND PRODUCTS
All prices in the BRAVE webshop are in Euro’s, and are liable to 21% BTW (Dutch VAT).
For online shopping BRAVE accepts iDeal, CreditCard (VISA or MasterCard) and PayPal payments in Euros. BRAVE cannot accept any responsibility for cash entrusted to the postal system.
All products are checked for quality before they are dispatched. Please check your delivery carefully upon receipt and notify us at once if anything is wrong.
SHIPPING / DELIVERY
All parcels sent by BRAVE will be discretely wrapped
Customs and legal problems concerning delivery
The customer are responsible for any legal problems concerning customs and delivery of goods in your country. This also concerns items which are opened, lost, delayed, detained or seized by postal or customs authorities. BRAVE cannot be held responsible for any legal problems concerning customs and delivery of goods.
BRAVE ships Monday to Friday, not at weekends and public or bank holidays.
Returns are possible (unless otherwise specified in the article description, due to health and hygiene regulation), provided they come back to us in unused condition and its intact original packing. BRAVE needs to be notified of the return in writing within 14 days of receiving the goods. You will be refunded the costs of the goods, less our initial invoiced shipping costs. Return shipping costs are on the customer’s expense. BRAVE’s decision on the state of the goods when returned to us shall be final.
Returns of customized goods
Custom made goods can not be returned, as they were made especially for the customer.
Order with confidence: The BRAVE webshop is developed to support secure online purchasing through secure socket layer (SSL) technology. All information you provide is encrypted for your protection.
BRAVE can not take responsibility for damage or injury incurred whilst using our products. We are not able to accept responsibility for items which are opened, lost, delayed, detained or seized by postal or customs authorities.